Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because life is better at home. Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team. Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care.
Responsibilities
* Supporting the Branch Care Manager by providing care and support to customers and carers within the local community.
* Ensuring that customers receive the highest standard of care and support through effective allocation of staff.
* Completing direct observations and supervisions for your care teams within the correct timescales.
* Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Reassessing customers to ensure care plans are reflective of their needs and condition.
* Actively seeking new business opportunities and supporting the commercial growth of the branch.
* Ensuring that the highest levels of customer service are always provided.
Support and Development
Helping Hands recognizes that running a branch is a lot of responsibility and offers extensive support in HR, compliance and business development. You will have access to an employee assistance programme, support to complete nationally recognised qualifications, a refer‑a‑friend scheme, and an annual salary review.
Benefits
* Career progression opportunities
* 25 days annual leave
* Blue Light Card offering discounts from businesses and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review
Qualifications
To be successful in this role you need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, experience of working within the care sector at a supervisory level, a full UK driving licence and access to your own vehicle.
Salary
£28,500 per year
All applications will be treated fairly in line with our Equality and Diversity Policy.
#J-18808-Ljbffr