Customer service administrator

Ethos Talent are currently working with a well-established business based in Desborough who are looking to appoint a Customer Service Administratorto join their growing team.

This is a varied and fast-paced role within a friendly and supportive environment, offering the opportunity to become a key part of the customer service function whilst developing long term within the business.

Working closely with customers and internal departments, youll be responsible for managing enquiries, processing orders, preparing quotations and ensuring customers receive a consistently high level of service throughout the process.

No two days are the same, making this a great opportunity for someone who enjoys a busy and varied role where they can genuinely add value.

• Acting as a key point of contact for customers
• Responding to customer enquiries via phone and email
• Preparing customer quotations
• Processing orders accurately and efficiently
• Resolving customer queries and issues professionally
• Liaising with internal teams including sales, finance, and marketing
• Delivering a consistently high standard of customer service

• Previous experience within customer service, administration, or a similar support role
• Strong com...