Data Technician Apprentice Location: Letchworth – office-based with a hybrid option after probation
Apprenticeship: Data Technician Level 3 Apprenticeship (18 months)
Kickstart your career in sales, data and customer service! As our Data Technician Apprentice, you’ll receive a structured apprenticeship programme with dedicated coaching and mentorship. You’ll work alongside experienced Sales and Customer Service colleagues on real projects, building the skills you need to grow into an Account Manager role—and beyond.
Handle incoming queries by phone and email, resolving issues at first contact where possible
Provide cover during holiday periods or busy spikes
Populate data templates and upload product listings
Conduct initial customer research and share insights with your Account Manager
Help customers navigate our platforms day-to-day
Extra Projects & Coaching
Tackle ad-hoc tasks across other teams (training provided!)
What you’ll learn on your apprenticeship
Data handling & analysis: turn raw data into actionable insights
CRM & ERP systems: manage orders, pricing and reporting
Sales & marketing fundamentals: from gap analysis to collateral delivery
Professional skills: communication, time management and relationship-building
Coaching support: regular one-to-one guidance from your mentor
No prior experience needed—just an interest in sales, data and tech
Care: It’s who we are, not just what we do
33 days’ holiday (including bank holidays)
~ Laptop & phone provided
~ Pension, sick pay & life insurance
~ Cycle to Work Scheme
~ Employee Assistance Programme (therapy, legal & medical support)
~ Staff discounts & free parking
~ Ongoing training & coaching throughout your apprenticeship
~ Regular team-building days
Online assessment (35 mins; Video recording
# Phone screening
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