We are looking for a super organised administrator to join our busy Communications and Data team.
Hours: Full time, 35 hours per week, working Monday-Friday, 9am-5pm (permanent).
Location: Office-based at Shine, Unit 4, The Forum, Minerva Business Park, Peterborough, Cambridgeshire, PE2 6FT
Purpose of role
As a key member of the team, you will provide administrative support for the Communications and Data team at Shine. Daily tasks include administration of events, updating our website and social media, and supporting on campaigns.
Your principal duties will include:
* Coordinating data administration around email, such as new members, unsubscribes (data entry, requires strong attention to detail) ensuring CRM is kept up to date.
* Assisting with social media administration, monitoring comments and messages on channels.
* Supporting the administration of events and related work.
* Assisting with managing updates to publications and resources, and with printing requirements.
* Assisting with press releases and managing enquiries.
* Assisting on new marketing projects and campaigns as required.
* Helping with data management and requests.
* Developing and maintaining good working relationships across the charity.
* Other duties consistent with the role, as may be required from time to time.
Person Specification
* Solid time-management and organisational skills with the ability to prioritise tasks effectively.
* Strong attention to detail.
* Strong literacy, able to write well and proof‑read for errors.
* Strong numeracy, able to manipulate data using Microsoft Excel for reports and data management.
* Handle information confidentially and sensitively in line with GDPR regulations.
* Experienced with MS Office suite, particularly Excel, Word and Teams.
* Prepared to learn quickly, a ‘can do’ attitude and can ‘hit the ground running’.
* Able to work independently and take ownership of administrative tasks.
* Able to work well as part of a team, building effective working relationships with colleagues – while this is an office‑based role, the team work remotely too, so good communication skills are required.
* DBS checks, UK Right to Work checks and referencing will be completed.
* Experience with Salesforce or another CRM, email platforms such as Active Campaign or similar, and design packages such as Canva or the Adobe Suite.
* Experience of using social media to manage a company profile.
* Experience of and desire to work specifically in the non‑profit sector, and general disability awareness.
Benefits
* 35 hour working week with regular working hours, and no shift work
* 25 days annual leave plus bank holidays, with discretionary paid leave between Christmas and the New Year
* Additional annual leave due to length of service
* Opportunity to purchase additional annual leave
* Access to wellbeing initiatives such as our Employee Assistance Programme and Mental Health First Aiders
* Support to learn and develop
EEO Statement
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
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