Overview
Our Assistant Managers continuously strive for customer-first excellence in our stores!
CELEBRATE LIFE & EXPRESS LOVE
Assistant Manager - Stratford City
As Assistant Store Manager here at Ernest Jones in Stratford City you\'ll join the team in a store within the local area. You\'ll support our Store Manager in achieving the store\'s targets through promoting the sales culture in store, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You\'ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You\'ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly. At Ernest Jones you\'ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world\'s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!
Be part of something special!
Responsibilities
* Promote the sales culture in-store and support the Store Manager in achieving store targets.
* Provide inspirational leadership with a focus on customer-first service and team development.
* Coach and motivate team members to achieve their full potential.
* Act as the store leader when the Store Manager is not present, planning and prioritising activities and organising the team accordingly.
* Establish excellent relationships with clients to guide purchases from our jewellery, watches, and gift items collections.
Qualifications
* Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management.
* A commercially savvy approach with a drive to continuously improve and deliver outstanding results.
* Experience in coaching and motivating others with a passion for developing team members to achieve their full potential.
* An interest in the Jewellery industry and a real appreciation for our products with a passion to help customers Celebrate Life and Express Love.
Benefits
* Competitive salary including sales incentives.
* Generous discount of up to 30% off our products from day one.
* An annual enhanced discount to celebrate the day you joined our team.
* Retirement Savings plans offering flexibility in how you save for the future.
* Immediate Life Assurance from day one.
* A minimum of 33 days holiday per year.
* Recognised qualifications, study support and structured career progression.
* Health and Wellbeing Scheme.
* Financial Wellbeing scheme.
* Give As You Earn scheme – An easy way to support causes close to your heart.
* Real Rewards – exclusive discounts on groceries, travel and leisure.
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