Overview
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
VIRTUAL SALES/OMNI CHANNEL ASSOCIATE
Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.
Who You Are: Our Virtual Sales/Omnichannel Associates are reliable, empowered individuals, capable of multitasking in a fast-paced environment. You are an effective communicator that delivers an elevated customer experience. Keen to collaborate, you are a team player with a positive attitude towards challenges. You feel comfortable in digital contact with customer.
This is in-store based role, not remote.
What You’ll Do
* Achieve virtual sales results through elevated customer engagement
* Build and maintain repeat clientele by inspiring customers with developing continually your knowledge of current trends and styling techniques
* Drive virtual sales results from store level by utilizing clientele app and all available tools and technology
* Perform operational tasks with excellence
* Assure entire meaningful virtual customer experience including post-purchase processes: preparing product for sending, packing, etc
* Demonstrate flexibility and desire for individual growth in a fast-paced store environment
* Collaborate with management to create innovative ways to maximize personal sales results
What You’ll Need to Have
* Confidence in delivering exceptional virtual customer experience
* Ability to resolve all client problems quickly and effectively, ensuring client satisfaction
* Excellent organizational and communication skills with attention of detail and accuracy
* Understanding of virtual sales targets and expectations
* Comfortable with working on the phone and with WhatsApp
* Creativity and skills to create digital content to share with customers
* Able to work under pressure and to thrive in a fast-paced, challenging environment
* Able to work on different tasks easily – multitasking
* English Language
—
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
—
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
#J-18808-Ljbffr