MAJOR WORKS AND STRATEGIC COORDINATOR
Trinity Estates £Competitive, aligned to experience Nationwide / Hybrid
ROLE OVERVIEW
We are looking for a Major Works and Strategic Coordinator to play a central role in the delivery of major works and asset-related projects across Trinity Property Group.
You will sit at the heart of our Strategic and Major Works department, keeping projects on track, information flowing and stakeholders informed. From preparing statutory notices to liaising with surveyors, contractors and residents, you will be the connective tissue that holds complex programmes of work together.
This is a role for someone who is highly organised, takes real ownership of their work, and is energised by the challenge of coordinating multiple moving parts in a fast-paced environment.
ROLE EXPECTATIONS
This is a coordination and communication role at its core. You will be expected to gather and validate information accurately, maintain meticulous records and ensure that all relevant parties, internal teams, customers and third-party contractors are kept informed at every stage of a project.
You will work closely with Property Managers and the wider Strategic and Major Works team, supporting the monitoring and reporting of leaks, roofing issues and ongoing major works programmes across the business.
You will be comfortable probing for information, asking the right questions and following established processes with consistency and care.
WHAT SUCCESS LOOKS LIKE
You'll be successful in this role if:
Projects are well coordinated, with accurate records and timely communication throughout
Property Managers feel supported and the operational burden on their teams is reduced
Customers receive clear, professional and proactive updates before, during and after works
Documentation, notices and correspondence are prepared accurately and on time
Issues relating to leaks, roofing and asset concerns are logged, tracked and escalated appropriately
HOW YOU'LL SPEND MOST OF YOUR TIME
Most weeks, you'll be:
Collecting, reviewing and validating information from multiple internal systems
Preparing letters, documentation and statutory or legal notices, including Section 20 correspondence
Liaising with customers, contractors, surveyors and other stakeholders to support smooth project delivery
Supporting the coordination and administration of major works programmes across TPG
Monitoring, logging and reporting leaks, roof issues and related strategic concerns
Maintaining accurate records and ensuring documentation is stored in line with internal standards
Identifying opportunities to improve processes and enhance service delivery
You will be based nationwide with regular travel to our Hemel Hempstead head office and regional offices as required.
WHO THIS ROLE IS FOR
This role suits someone who:
Is highly organised and detail-oriented, with a strong sense of ownership over their work
Communicates clearly and professionally, both in writing and in conversation
Can manage a busy workload and prioritise effectively without losing accuracy
Is self-motivated and comfortable working independently
Has a positive, proactive and solutions-focused approach
Is energetic, customer-centric and takes pride in delivering a high-quality service
EXPERIENCE THAT HELPS
Strong written and verbal communication skills
Confidence in probing, fact-checking and validating information from multiple sources
Good general IT skills and experience working across multiple systems
Previous experience working within the property sector (desirable)
Knowledge of the Section 20 process (desirable)
Experience instructing repairs and works (desirable)
WHAT WE OFFER
Competitive salary, aligned to experience
24 days holiday plus bank holidays
Pension scheme
Vitality private healthcare
Perkbox membership with discounts across retail, travel and entertainment
Fully funded training and professional development, including paid study leave
Employee referral scheme
Annual salary review
Free eye tests and Cycle to Work scheme
Long service award
Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied projects, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
HOW WE HIRE
Initial conversation with our talent team
Interview focused on experience, judgement and approach
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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