Introduction At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe. We have an opportunity for a Operations Producing Assistant to join our Operations department for the European business area on a hybrid basis. This is an exciting role that offers fantastic progression and opportunities to travel to our European offices. Your role Your role will be to carry our routine operational and technical duties within the Operations department for the European business area. This involves and not limited to processing policies, supporting customer service delivery and being compliant to the global network service level agreements. You will be part of a team who owns policy maintenance, processing and recording of quality business data. About you You will have excellent attention to detail while effectively working within a team that demonstrates a high level of co-operation and knowledge sharing. Ideally, you will be comfortable handling high volumes of data whilst adhering to technical processes and regulatory compliance. You should possess strong communications skills and the ability to diplomatically questions and improve processes. Preferably, you will be fluent in another language such as Spanish or French as these will be advantageous when collaborating with some of your key stakeholders. What we offer you At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future. We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us. About Us We celebrate individuality and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority, if you require flexibility, we are happy to consider all our roles on a part-time or job-share basis. If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how RSA could be the next step in your career journey. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.