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* Type: Full Time
* Town/City: York, North Yorkshire
* Posted: 15/07/2025
* Listed in: Administration & Secretarial
* Reference: 011562_1752589005
* Salary: £40,000 - £50,000 per annum + Bonus, contributory pension
* Region: UK - Yorkshire & Humberside
Job Description
Role: CRM Solutions Specialist
Salary: £40,000 - £50,000
Location: York
Are you a CRM Solutions Specialist ready to take ownership and drive impactful change? We're seeking a talented and enthusiastic professional to join our team in York. In this role, you will be a subject matter expert within our Microsoft Dynamics 365 platform, working closely with Technical Architects, business stakeholders, and external partners to design, develop, and implement custom solutions. Your goal? To enhance our customer relationship management and streamline key business processes, making a tangible impact daily.
If you are passionate about creating elegant CRM solutions, providing excellent end-user support, and ensuring platform governance, we want to hear from you!
Responsibilities:
* Collaborate with stakeholders and architects to deliver technical solutions, ensuring compliance with standards and security policies.
* Analyze and improve existing technical solutions for optimal performance.
* Coordinate with external suppliers to ensure quality assurance of their solutions.
* Integrate Dynamics CRM with other business systems for seamless data flow.
* Develop and maintain custom workflows, plugins, and business rules within Dynamics CRM.
* Serve as a Subject Matter Expert in Microsoft Dynamics CRM on project teams.
Benefits & Opportunities:
* 25 days holiday plus bank holidays, with option to buy additional days
* Flexible working principles
* Contributory pension
* Annual bonus
* Access to health and wellbeing services, volunteering days, funded professional qualifications, and career progression opportunities within Portakabin.
Ideal Candidate:
* Degree qualified or equivalent experience
* Ability to guide stakeholders on developing aligned business processes and articulate complex designs
* Experience with Microsoft Dynamics CRM and data migration
* Experience customizing and configuring Dynamics 365 (entities, workflows, plugins, business rules)
* Experience with Power Platform (PowerApps, Power Automate)
* Experience designing technical solutions responding to business needs in cloud environments
Why Portakabin?
We design and deliver high-quality modular buildings supporting various sectors. We are committed to sustainability, community support, and diversity. Join us to be part of a talented, inclusive team dedicated to innovation and excellence.
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