Overview
Sales Administrator - Maternity Cover (1 Year Contract)
We are working with a Poole-based business who are a well-established global manufacturer with over 60 years of experience delivering innovative, corrosion-resistant engineering solutions from our Dorset base.
A great opportunity to be part of a friendly team, supporting their administration requirements.
Role
We are looking for an organised and pro-active Sales Administrator to join a friendly Dorset office for a 1-year maternity cover contract. This role is perfect for someone with strong administrative skills who enjoys supporting a busy sales team, managing customer enquiries, and ensuring orders are processed smoothly from start to finish.
What You\'ll Be Doing
* Acting as the first point of contact for incoming customer enquiries by phone and email.
* Preparing and sending quotations in line with customer requirements.
* Processing sales orders accurately and coordinating with logistics and production to meet delivery timelines.
* Maintaining detailed and up-to-date customer and order information in our CRM system.
* Supporting account managers by providing documentation, order updates, and customer information.
* Producing basic sales reports and assisting with forecasts.
* Following up with customers to ensure satisfaction and resolve any queries.
Experience And Skills required
* 2-3 years\' experience in an administrative, customer service, or sales support role (B2B environment preferred).
* Excellent attention to detail and strong organisational skills.
* Confident communicator with great phone and email etiquette.
* Good IT skills, including CRM systems (we use Priority) and Microsoft Office (Word, Excel).
* A positive, team-focused attitude with the ability to manage multiple tasks at once.
Desirable Extras
* Experience working with technical products or in a manufacturing/industrial environment.
* Knowledge of additional languages, such as French, would be an advantage.
What Is On Offer?
* A supportive and collaborative team environment.
* 25 days holiday plus statutory UK bank holidays.
* Company pension scheme.
* Ongoing training and opportunities to expand your skills.
* A stable role in an established international company with a local Dorset presence.
This is an excellent opportunity for someone with strong administrative skills who wants to play a key role in supporting a busy sales function while enjoying a varied and rewarding workload.
Please feel free to apply directly or get in touch (url removed)
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