Direct message the job poster from CODA Technology Services
Director @ CODA Technology Services | IT Recruitment | IT Project Delivery | IT Consulting
We are seeking a skilled and experienced Vendor & Supply Chain Management specialistto lead vendor-related activities across IT services for a Global retail organisation, based near Horsham, Sussex - Hybrid working. This role is on an initial 3-6 month contract (Outside IR35) and ideal for an independent professional with extensive vendor management experience (5+ years) who can work autonomously to manage vendor relationships, conduct contract renewals, and ensure compliance with service agreements and procurement standards.
Key Responsibilities:
* Lead vendor meetings across key IT suppliers to ensure service alignment and strategic collaboration.
* Manage global vendor contract renewals, including SLA reviews and change request approvals.
* Conduct quarterly business and commercial reviews of vendor engagements to monitor performance and value delivery.
* Act as the primary escalation point for vendor performance issues and resolution management.
* Oversee demand management activities.
* Maintain and update service agreements.
* Support cost optimisation efforts through vendor spend analysis, reporting, and service credit tracking.
* Collaborate with finance teams to develop and maintain effective charging mechanisms.
* Ensure compliance with software licensing policies and manage vendor contributions to external audits.
* Maintain and improve internal processes and documentation related to vendor licensing and governance.
* Liaise with Legal, HR, and other corporate functions on IT vendor-related matters
* Provide independent guidance to internal teams on best practices in vendor engagement, compliance, and governance.
Experience Required
* Minimum of 5 years’ experience in vendor and supply chain management within IT services, ideally in a global or complex enterprise environment.
* Proven experience in IT procurement processes, including supplier evaluation, contract negotiation, and contract renewals
* Proven track record of independently managing strategic vendor relationships, including performance monitoring, contract negotiations, and commercial governance.
* Strong presence and gravitas, capable of confidently liaising with senior leaders internally and representatives from large IT Vendors/MSP's.
* Experience conducting quarterly business reviews, resolving escalations, and ensuring compliance with service agreements and procurement policies.
* Solid understanding of IT service delivery frameworks, licensing models, and cost optimisation techniques.
* Skilled in navigating cross-functional collaboration, including coordination with Finance, Legal, HR, and Procurement teams.
* Comfortable working in a dynamic hybrid environment with the autonomy to drive outcomes across international teams / times zones, and vendor partners.
* Ideally CIPS / CPSM / ITIL certified.
Please contact me for an initial discussion and further details.
Thanks for reading.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
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