Join a very successful and award winning FinTech company 🚀 as a temporary Customer Service Administrator. You will be given full training and tools to carry out your role to a very high standard delivering outstanding customer service in a fun, dynamic team.
This is a fantastic opportunity to gain experience in financial services and be part of a business that has built a best-in-class customer support division!
📅Start Date: September 2025
🪙Day rate: £90.00 per day paid weekly
⏲️Shifts: 25 hours per week - 5 x 5 hour shifts: 17.00 - 22:00
🗓️Duration: 3 Months
📍Location: Cardiff
🏠Hybrid Working: 2-3 days per week in the office after 1 week of office based training.
Duties will include:
* Updating and managing confidential customer information.
* Working with accuracy and speed to review customer details.
* Monitoring and escalating any suspicious or unusual customer activity.
* Managing data in multiple systems.
* Administrating customer files in line with GDPR requirements.
* Working collaboratively with colleagues to manage high volumes of work.
Experience / essentials:
* Experience working an office based customer service or administration position.
* Careful attention to detail and ability to maintain accuracy in a busy role.
* Ability to learn new systems and processes quickly.
* Excellent communication and problem solving skills
* Available to start training and a new role in September.
🔍Background checks: Offers are subject to a clear credit check and DBS check
📍 Due to the urgency of the role and the nature of the background checks required, applicants must have lived in the UK since August 2020.