Job Summary
Being part of a proactive professional team and learning new skills.
Working in a fast moving and variable environment, this essential role to undertake blood donations for the production of blood and blood products will directly contribute to the saving and improving of patients’ lives.
As part of the selection process, if you are shortlisted, you will be invited to attend a Blood Donation Session / Clinic, so that you can gain a more in-depth understanding of the requirements of this role. You will need to attend in person for the session tour and face to face interview.
We’ll provide an extensive induction and training programme including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.
You will receive ongoing development to support you in your role and achieving your career ambitions.
The role involves working a variety of hours, including evenings, weekends, and bank holidays — but no night shifts!
The normal working hours for this role are 37.5 hours per fortnight. You will be working on a shift basis but, the normal hours for this role are 4 days per fortnight. Early shifts start at approximately 07:00am / 08:00am and finish around 17:00pm. Late shifts start at 10:00am and finish 22:00pm / 23:00pm, this will be approximately 9.5 hour days.
Main duties of the job
As a Donor Carer, you will have the opportunity to learn skills and train to be an essential member of our donor team. You will play a vital role in saving and improving lives on a daily basis in an interesting environment where every day is different. Your responsibilities will include: -
1. Taking part in training to learn how to venepuncture by inserting a needle into a donor’s arm to achieve a blood donation unit.
2. Looking after our donors throughout their donation journey to ensure they have a positive experience and care.
3. Loading, unloading, assembling and dismantling equipment to setup and prepare our blood donation session.
4. Ensuring all documentation from donors is recorded, keeping accurate records throughout the session.
5. Encouraging donors to return by building relationships and delivering an exceptional customer experience.
6. Ensuring the safe handling and management of blood products, needles and a range of equipment.
7. Driving a 7.5 tonne van and 15-seater minibus as and when required (training and assessment will be provided).
As blood donation takes place in a variety of locations, you will be required to undertake long journeys (sometimes up to 2 hours) in NHSBT vehicles. You will also be required to work variable hours and days, including long days, evenings, weekend and bank holidays with appropriate notice of the rota.
About you
Qualifications
8. Have a good standard of numeracy and literacy.
9. Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
10. Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted)
Experience
11. Have experience of dealing with the public.
12. Have experience of delivering a quality customer service.
13. Be willing to learn new technology skills and undergo digital training.