We are currently advertising on behalf of an Automotive Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Epsom area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
* Generous Holiday entitlement (more than standard, from day one)
* Customer referral schemes
* Our client offers free courses for professional and personal development
* Generous Pension contribution from employer
* Bonus schemes all relating to providing exceptional customer experience
* World class customer service training - get brand accredited as an Automotive Service Advisor!
Requirements:
* A working experience within a Service Advisor role
* The ability to upsell on service work and service plans
* Customer Focused and an excellent communicator
* Familiarity with using Motor Dealership Database Software
Duties:
* Interpreting customer concerns and comments and liaising with technicians
* Liaison with customers about any additional work required
* Greeting customers and scheduling services
* Estimating time and costs associated with repairs
* Handling customer complaints
* Responding to customer requests
* Tracking the vehicle through the workshop
For your hard work, our client is offering a salary of up to £30,420 with OTE of circa £35,000.
To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position.
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