Overview
We are hiring Full-Time Sales Assistants to join one of our exciting new stores opening next month at Trinity Walk Shopping Centre, Wakefield.
Please note: As a Team Member at our new store opening in the Shopping Centre, you’ll join the business as soon as possible to complete your training, likely held at a nearby store.
This is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview. All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street.
You’ll defy ordinary by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded Footasylum Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark enthusiastic conversations.
Responsibilities
* Greet and welcome customers with a friendly and positive attitude.
* Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of the shop.
* Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
* Provide expert product knowledge and advice to customers.
* Team up with colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
* Keep our store sparkling clean and inviting, maintaining an organised and visually appealing environment.
* Engage in training sessions to grow both personally and professionally.
* Stay up to date with current trends and product knowledge to effectively assist customers.
* Handle transactions with a smile, ensuring each purchase is a positive end to the shopping experience.
As a Sales Assistant on the shop floor, you will be the go-to person for customer questions, resolving issues and ensuring customers feel genuinely cared for.
Diversity and Inclusion
We recognise the importance of diversity to provide services with varied perspectives. Diversity helps build great teams that learn from each other and inspire one another.
Recruitment Process
We review applications on an individual basis. If we feel you would be a good fit, we’ll invite you for a group interview for the role and to assess fit for both sides.
Equal Opportunity and Compliance
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to attending an interview.
We value open and honest conversations and collaboration in an informal and friendly environment. We want to know about you and why you feel this is the opportunity for you.
Working Restrictions
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some stores have extended opening hours during the festive period.
Note: You must bring your Right to Work documentation to the interview in order for us to progress with your application.
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