Job Summary
We are seeking a dedicated and experienced Retail Supervisor to lead our team and ensure the smooth operation of our retail environment. The ideal candidate will possess strong leadership qualities, exceptional communication skills, and a passion for delivering outstanding customer service. As a Retail Supervisor, you will be responsible for overseeing daily operations, managing staff, and driving sales performance while maintaining high standards of merchandising and customer engagement.
Duties
* Supervise and manage retail staff to ensure effective team performance and adherence to company policies.
* Lead by example in providing excellent customer service and resolving any customer issues that may arise.
* Oversee daily store operations, including inventory management, merchandising, and visual displays.
* Conduct regular training sessions for staff to enhance product knowledge and sales techniques.
* Monitor sales performance and implement strategies to achieve targets.
* Maintain an organised and efficient store environment, ensuring cleanliness and proper stock levels.
* Assist in administrative tasks such as scheduling, payroll processing, and reporting.
* Foster a positive team atmosphere that encourages collaboration and professional growth.
Requirements
* Proven experience in retail management or supervisory roles.
* Strong leadership skills with the ability to motivate and develop a diverse team.
* Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous.
* Proficient in time management with the ability to prioritise tasks effectively.
* Solid organisational skills with attention to detail in merchandising and store presentation.
* Experience in sales management with a focus on achieving results.
* Familiarity with administrative duties related to retail operations.
* Knowledge of phone etiquette for effective communication with customers and suppliers. If you are passionate about retail and possess the necessary skills to lead a team towards success, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
* Store discount
Work Location: In person