Overview
Store Colleague position at Pets at Home. Location: 2, Whalley Road, Clitheroe, Lancashire, BB7 1HU. Hours: Part-time, 12 contracted hours. Contract Type: Permanent. Salary: £12.21 per hour. Availability: Thursday and Sunday required.
Ref: 34753
The Role
As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us.
What You Will Bring With You
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Willing to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, increase life expectancy, lower blood pressure, and inspire us.
And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation supports pets and people in need. We’re one pet family with a shared love of animals who make us who we are. We know there’s nothing like the bond between pet and owner. We’re here to strengthen that bond.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This helps our team manage applications efficiently and ensure a positive candidate experience. Our preferred method of contact is via email; please check your junk/spam folder regularly.
“We take our inspiration from pets in embracing people from all walks of life. We value, respect and celebrate difference and encourage our people to be their best selves to create a better world for Pets, our Planet, and People. If your skills and experience don’t perfectly align, but you can make a unique contribution through your values and behaviours, we want to hear from you!”
#J-18808-Ljbffr