Job Summary
An exciting, new opportunity has arisen within the Cancer Research Team. The post holder will work on a range of haematology and oncology clinical research trials based at Heartlands Hospital, providing data management and administrative support to conduct cancer research.
Main Duties, Tasks & Skills Required
This role involves but is not limited to data entry, query resolution, site file maintenance, organising and accommodating monitoring visits, processing amendments, completing study close out visits and archiving of trials.
The post holder will require the following skills to be successful in the role:
* Excellent communication skills at multiple levels
* Ability to work methodically, under pressure and to tight deadlines
* Ability to combine IT skills with knowledge of the clinical research process
* Ability to work independently and manage workload accordingly
* Excellent attention to detail skills
* Ability to be proactive and use initiative
* Enthusiasm for being involved in cancer research
You will be expected to adhere to appropriate regulations and GCP principles to ensure high quality research and the protection of patients.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values‑driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. We want to attract and recruit talented individuals from all backgrounds and support the diversity you bring, including reasonable adjustments for staff with disabilities.
Qualifications
Essential:
* Good General Education (e.g., GCSE English and Maths A‑C/4‑9 or equivalent)
* Business Administration NVQ level 3 or equivalent experience in an administrative environment
Desirable:
* Education to A level or equivalent
Experience
Essential:
* Knowledge of dealing with non‑routine issues such as problem solving for an area of work
* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (e.g., Word, Excel and Outlook)
* Experience of using IT systems
* Understand confidentiality and apply the principles in everyday working practice
* Must be able to demonstrate an understanding of equality and diversity
Desirable:
* Evidence of administrative or clinical audit experience in an NHS setting
* Knowledge of medical terminology and knowledge of Haematology and Oncology as required for the post
* Working knowledge of patient confidentiality / Caldicott guidelines
* Awareness of Research Governance as far as it affects collection of research study data
Additional Criteria
Essential:
* Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
* Good keyboard/IT skills
* Good organisational skills and ability to multitask
* Good time‑management skills
* Ability to deal professionally with enquiries from staff, patients and visitors
* Ability to problem‑solve
* Ability to pay attention to detail where there are predictable interruptions to the work pattern
* Ability to deal with stressful situations and sensitive issues
* Work effectively and flexibly as part of a team to meet the needs of the services
* Confident in dealing with people at all levels
* Flexible approach to work
* Demonstrates care and compassion
* Ability to travel to multiple sites
Desirable:
* Able to produce reports and graphs for internal and external audit purposes as required
* Audiotyping
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.
Pay Scheme
* Agenda for Change
* Band 4
* Salary: £28,392.00 to £31,157.00 Yearly
Contract
Permanent, Full‑Time, Flexible Working
Job Location
Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS
Reference Number
304‑9016423
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