Job Description
Technical Services Manager – Metal Roofing Systems
Location: Bristol - Office-based but will require some attendance to site UK
Department: Technical Services – Roofing Division
Salary - £50,000 - £70,000 basic Dependant on Experience
About the Role
We are looking for an experienced Technical Services professional to join our growing roofing division, with a specialist focus on metal roofing products and systems for commercial and industrial buildings.
This role sits within the Technical Services team and plays a key part in supporting customers, contractors, and the sales team throughout the full project lifecycle — from initial enquiry through to completion and quality assurance.
You’ll be responsible for producing bespoke technical solutions, ensuring compliance with building regulations, providing on-site technical support, and delivering training to both internal teams and external partners.
What You’ll Be Doing
* Providing day-to-day technical support for metal roofing systems and products
* Producing and approving bespoke specifications, thermal calculations, and technical drawings
* Supporting the sales team during initial enquiries and customer meetings with technical expertise
* Visiting construction sites during planning, installation, and post-completion stages to provide guidance and quality checks
* Managing and supporting projects from inception to completion, liaising with third-party suppliers and service providers
* Maintaining technical resources including drawings, datasheets, certification, BIM content, and specifications
* Delivering technical and installation training to sales teams and contractors
* Liaising with Marketing to provide technical input for publications and promotional materials
* Staying up to date with changes to regulations and codes of practice and reporting these internally
* Creating CAD drawings to support as-built packages and O&M manuals
Skills & Knowledge Required
* Strong organisational and communication skills (written and verbal)
* Confident presentation and training delivery skills
* Solid technical understanding of metal roofing systems, particularly standing seam systems
* Good working knowledge of building regulations and construction/design principles
* Understanding of CDM 2015, including designer and principal designer responsibilities
* Strong problem-solving skills and ability to manage multiple priorities
* Comfortable working under pressure and supporting a demanding sales environment
* Proficient in Microsoft Office and AutoCAD
Qualifications
* No specific qualifications required
* A degree in a construction-related discipline is desirable
Experience
* Experience in a construction-related role (e.g. project management, design, or site supervision)
* Experience delivering design and project packages in formal presentations or group settings
* Proven ability to work collaboratively with other design professionals
* Experience working directly with installing contractors to resolve technical issues
* Experience surveying construction sites and reporting findings
Physical & Environmental Requirements
* Ability to climb ladders and safely use access equipment on site
Why Join Us?
* Be part of a supportive, office-based technical team
* Enjoy autonomy and the freedom to bring forward your own ideas and initiatives
* Opportunities for professional development within a growing business
* A collaborative culture built on integrity, quality, and long-term relationships
* Participation in an employee ownership scheme after one year of service