Citrus Recruit are excited to be recruiting for a Part Time Administration Assistant for a growing company based near to Caerphilly.
You will be playing a key role with supporting the wider departments with administration duties, coordinating between customers and internal departments.
This client started as a family run business and has now grown to over 70. There are progression opportunities if you would like it and the opportunity to be part of a fantastic culture with lots of team events.
This is a part time role where you will be working office-based Tuesday, Wednesday and Thursday each week.
Responsibilities & day to day duties
As an Administrator, you will be responsible for:
Supporting the team with the delivery of services, building strong client relationships, and ensuring smooth communication between team members, clients, and internal departments
Identifying action plans from assessments and liaising across departments to help maximise sales opportunities, including upselling additional services
Managing subcontractor enquiries, arranging site surveys, and assisting in planning job timetables
Handling client bookings and coordinating with consultants and trainers to deliver various training courses
Answering calls, managing client queries, and maintaining clear records of messages and requests
Providing administrative support and working collaboratively via a shared inbox with clients, suppliers, and internal teams such as sales and technical departments
Skills & experience required.
Strong knowledge of Microsoft Office and the ability to learn and adapt to bespoke software and systems
Experienced in updating field service management systems and databases accurately
Skilled in service coordination, with a solid understanding of SLAs and KPIs
Able to build and maintain effective relationships with both internal teams and external clients
Flexible, calm under pressure, and able to prioritise tasks in fast-paced or demanding environments
Excellent communication skills with a customer-focused approach, demonstrating empathy and professionalism in all interactions
Benefits package
Salary of up to £24,375 Full time Equivalent
8.00am to 4.30 pm Tues, Wed & Thurs
31 days annual leave including bank holidays. 3 days taken at Christmas
Private medical insurance
Wellness programme
Stakeholder pension
Progression Opportunities
Company events
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
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