 
        
        About Provide Care Solutions Ltd
PCS is passionate about helping people live independently and with dignity in their own homes. We are an employee‑owned organisation, proud to give every team member a voice and a shared commitment to outstanding, person‑centred care.
Position Summary
Head of Operations North
 * Full‑time, Permanent
 * Location: [Insert location or region]
 * Reports to: Chief Operating Officer
 * Salary: Circa £60,000 per annum
Key Responsibilities
 * Lead and develop domiciliary care operations across multiple regions.
 * Ensure full compliance with CQC standards and continuous improvement in care quality.
 * Build and nurture strong partnerships with commissioners, local authorities, NHS stakeholders, and community partners.
 * Support and develop Registered Managers, promoting a culture of accountability, inclusion and empowerment.
 * Manage budgets and financial performance, ensuring sustainability and efficiency across services.
 * Identify opportunities for innovation, growth and service development within private and commissioned markets.
 * Champion PCS values of care, innovation and compassion, embedding them across every team.
About You
You’re a confident, values‑driven leader with deep experience in the homecare sector and a passion for making a positive impact. You excel at building relationships, leading people, and driving operational excellence.
Required Experience
 * Senior leadership experience in domiciliary or community care.
 * Proven track record of managing multiple sites or regions.
 * Strong understanding of CQC compliance, safeguarding and governance.
 * Exceptional communication, partnership and relationship‑building skills.
 * Financial and strategic acumen, focused on sustainable growth.
 * A collaborative leadership style aligned with employee‑ownership values.
 * Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
Desirable
 * Experience working in an employee‑owned or social enterprise organisation.
 * Familiarity with both local authority commissioning and private‑pay client services.
Applications
Winners will be notified and can apply through our website.
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