Inbound Customer Service Expert Required! Salary:£23,600 - £25,000 per annum (depending on experience) Hours:Full-time - Flexibility from Monday to Sunday Location - Glasgow City Centre Immediate Start Available Full-Time WFH offered after TrainingLove talking to people? Thrive in a fast-paced environment? We've got the perfect role for you! Join the buzzing General Insurance team, where we help customers with their motor insurance-and have fun doing it. Whether you're solving problems or celebrating wins, you'll be part of a team that values energy, empathy, and excellence. What You'll Be Doing: Listen like a pro and guide customers through policy updates, sales, and renewals Champion our digital tools and help customers take control Handle a mix of inbound calls with confidence and care Deliver solutions that make people feel heard, understood, and supported Keep everything on record-details matter! Handle complaints with heart, especially when customers are vulnerableHow Your Journey Begins: Start with in-depth, on-site training in our lively graduate bay. Once you're confident, you'll move into our 'Moments That Matter' hybrid setup-working from home most days, with in-person team meetups to stay connected and inspired. What We're Looking For: A natural people person with a passion for service Experience in customer-facing roles-call centre, retail, hospitality, leisu...