About us
At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.
About the role
As our Marketplace Manager, you will own trading across UK & Ireland marketplaces for both A-grade and B-grade (refurbished) Dyson products. Drive profitable growth by managing current partners and unlocking new opportunities, while shaping and executing our full B-grade commercial strategy.
You will work cross-functionally with eCommerce, Finance, Supply Chain, Marketing, Legal, and Customer Care to deliver strong commercial results and maintain Dyson’s premium presence.
Key responsibilities include:
Marketplace Trading (A-grade):
* Hit volume, revenue, and margin targets in A-grade marketplaces (e.g., Debenhams) and lead expansion.
* Manage trading cycle: forecasting, stock, merchandising, pricing, promotions, and platform experience.
* Build and strengthen partner relationships; drive quarterly business reviews and joint plans.
* Identify and secure new A-grade channels aligned with our brand.
B-Grade Trading (Refurbishment):
* Lead B-grade strategy; achieve profit and inventory goals across marketplaces like eBay.
* Grow and manage the full B-grade partner ecosystem, from marketing to supply planning.
* Build new sales channels and collaborate closely with the refurbishment team.
* Optimise forecasting, inventory, and commercial negotiations.
Operational Excellence:
* Ensure smooth, compliant trading with internal teams.
* Use data insights and reporting tools (like PowerBI, Tableau) to refine strategy and performance.
* Present results, spot risks and opportunities, and bring fresh market ideas to Dyson.
About you
To succeed in this role, we expect you to have:
* A commercially sharp, data-focused, and passionate about eCommerce marketplaces mindset.
* The ability to thrive on ownership, balance daily execution with strategic thinking, and deliver exceptional digital experiences.
* Marketplace management experience with strong commercial results (e.g., eBay, Amazon, Debenhams, Argos).
* Proven P&L and trading accountability, including B-grade or outlet channels.
* Hands-on supply chain and inventory planning expertise.
* Strong data skills using BI/reporting tools (Excel, PowerPoint, Tableau, PowerBI).
* Skilled relationship builder and negotiator with both internal and external partners.
* Excellent organiser—comfortable managing multiple deadlines.
* Experienced in content optimisation, campaigns, and digital operations.
* Capable working independently but highly collaborative.
* Experience with integration platforms (Rithum, Mirakle) is an advantage.
* Curiosity, resilience, and a growth mindset.
* Premium brand or high-expectation environment experience.
* Knowledge of eCommerce platforms (Adobe Analytics, Magento, etc.).
Reward
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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