Are you a natural host with a love for great food, drink, and genuine hospitality?
We're on the hunt for a hands-on, passionate House Manager to join the team at Artist Residence London, our characterful townhouse and neighbourhood hangout in Pimlico.
This role is perfect for someone who lives and breathes service, thrives in a buzzing front-of-house environment, and sets the tone for every guest's experience - from first hello to final goodnight. This is someone who has warmth, natural charm, and the confidence to make every guest feel like they're the most important person in the building.
What's the Role?
You'll be a key part of our management team, leading from the front and setting the standard for the rest of the team. Whether it's working the floor during a busy evening service, hosting guests in our bar and restaurant, or overseeing daily operations with an eye for detail – you'll be right at the heart of it all.
We're looking for someone who can confidently:
* Run smooth, welcoming front-of-house shifts (either daytimes or evenings - or a mixture of both)
* Support & train the FOH team, championing warm and attentive service
* Jump in wherever needed – be it hosting, waiting tables, or shaking cocktails
* Keep the energy high, the standards higher, and the guests coming back for more
* Handle the practical stuff too – from ordering, reporting and cash-ups to daily briefings
* Step into Duty Manager shifts with confidence and calm
* Work flexibly to cover a mix of shifts when needed
What We're Looking For:
* Strong F&B background in a hospitality leadership role
* A real people person with a sunny, positive personality
* Someone who takes pride in the little details and has high standards
* Confident leading a shift and motivating a team
* Unflappable under pressure and solutions-focused
* Genuinely passionate about giving guests a brilliant experience every time
Why Join the Artist Residence Family?
At Artist Residence, we do things a little differently. We're more than a hotel – we're a laid-back hangout for locals and travellers alike, known for our good vibes, good food and one-of-a-kind spaces. As part of our team, you'll be encouraged to grow, develop, and bring your full self to work.
In return, we offer:
* Competitive salary
* A supportive, friendly work environment
* Great food on shift, tips & staff discounts across all our locations
* The chance to grow your career with a creative, independent hospitality group
If you love service, thrive on energy, and want to be part of a tight-knit team in one of London's most unique spots, we'd love to hear from you.
Job Type: Full-time
Pay: From £32,000.00 per year
Application question(s):
* What is your commute time to SW1V 4QQ?
Experience:
* Hospitality management: 2 years (preferred)
Work Location: In person