Overview
Ramp & Baggage Agent
Location: Birmingham International Airport
Contract Type: Fixed Term until 31st October 2026
Hours: 30 hours per week, between Monday – Sunday (must be fully flexible and work any 5 out of 7 days)
A UK Manual Driving Licence is required for this role.
Salary: £12.41 per hour
About the Company:
Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role:
In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.
Responsibilities
Key Responsibilities:
1. Operate Deicing, Glycol Recovery, Ground Handling, and all related ancillary equipment,
both safely and efficiently
2. Conduct aircraft de/anti-icing operations and perform other associated tasks
3. Conduct aircraft post de/anti-icing inspections and tactile inspections
4. Conduct fluid testing and replenishment of equipment fluids
5. Operate data transfer and communications equipment
6. Generate and maintain records and logs
7. Perform ramp servicing/ground handling functions as required.
8. Comply with all federal, state, municipal, airport authority and carrier security
requirements
9. Comply with Swissport's standard operation procedures (SOPs), QHSE Manual and
policies
10. Follow training and rules, apply correct procedures and use personal protective equipment
as instructed
11. Only perform tasks for which they are trained for. If in doubt, colleagues shall stop the
action and seek advice from the Duty Manager
12. Share personal Health & Safety, Environment knowledge with others
13. Report any incident, near miss, unsafe act or condition according to this manual. In case of
doubt stop the task and consult superior for guidance.
14. Perform duties conscientiously, without putting themselves, others, or the environment at
risk
15. Performs all cleaning duties if required
Qualifications
Qualifications:
16. Previous experience in a similar role is preferred but not required.
17. Ability to work in a fast-paced and physically demanding environment.
18. Excellent communication and teamwork skills.
19. Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
20. Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check
Benefits:
21. Access to Employee Assistance Programme and wellness initiatives.
22. Comprehensive training and development programmes.
23. Free onsite parking whilst at work
24. Employee discounts on travel and retail products.
25. Retirement savings plan with employer contributions.
26. Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to