Job Description
Senior Azure Support Engineer
* Location: Richmond-Upon-Thames
* This is a hybrid role.
* You must be British for Security Clearance reasons
We are hiring for a Senior Azure Support Engineer to join a growing business and be responsible for the maintenance and support of the Azure Cloud Environment that hosts SaaS web-based applications.
* The environment operates hundreds of Single Tenant (ST) and Multi-Tenant (MT) deployments across Azure, each with their own servers, database, and storage.
* This role exists to keep every deployment reliable resolving ensuring uptime and building automation.
* Investigating and fixing complex application and infrastructure issues.
* Monitoring capacity, performance, and error budgets across all deployments.
* Designing automation and tooling to improve reliability and reduce manual work.
Technical Skills required for the Senior Azure Support Engineer
1. 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS.
2. Proven track record in incident resolution and root cause analysis.
3. Experience working with both multi-tenant and single-tenant cloud architectures.
4. Strong background in supporting C#/ .NET Core/ MVC web applications with SQL Server backends and Azure Blob Storage.
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