Are you a hands-on, customer-focused leader who thrives in a fast-paced automotive environment? We're looking for a Regional Aftersales Manager to oversee our retailer network across the North of England and Scotland. This is a high-impact role where you'll drive customer experience, dealer performance, and aftersales growth across your region. You'll be at the heart of a growing network, influencing customer satisfaction, dealer performance, and brand reputation. It's a hands-on, varied role where no two days are the same - perfect for someone who thrives on responsibility and making a visible impact. TITLE : Regional Aftersales Manager Salary : Competitive + Benefits+ Company Car Sector : Automotive Location: West London Language : Englis Work style: Office based role Duties: Manage and support dealer relationships across your region - helping them meet targets, improve service, and resolve issues quickly. Take ownership of customer complaints and complex cases, ensuring swift resolutions and a great experience. Support technical and warranty teams by coordinating dealer queries and helping implement solutions. Conduct regular dealer audits to make sure aftersales standards are met, traveling extensively across your region. Monitor dealer performance via balance scorecards and other KPIs, tracking trends and driving improvements. Represent the brand at events, conferences, and training programs - becoming a ...