Whats in it for you?
Bi-annually team bonus |Full training and progression opportunities| Regular team incentives | Fun team socials!! | Free onsite parking | Friendly and fun working environment | Plenty of office snacks!
Must Haves
Youre a confident communicator with a natural ability to build rapport
You love helping people and always aim to go the extra mile
Able to remain calm and solution-focused under pressure
Comfortable working in a fast-paced environment
Organised, proactive, and positive in your approach
Enjoy Problem solving, and making an impact to someones day
Previous experience within a customer focused role retail or hospitality would be GREAT!
What youll be doing
Handling a wide range of customer enquiries via phone, email and chat, offering solutions in a timely and professional manner
Providing account, billing, product and basic technical support
Booking service engineer appointments where necessary and keeping customers informed
Assisting with product queries and promoting service p...