We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
Job overview
We are looking for an enthusiastic Healthcare Support Worker to join our friendly South East Kent Crisis Team
Be the Turning Point in Someone's Crisis
We are looking for dedicated Healthcare Support Workers to join our Home Treatment and Rapid Response Service. This is not a standard care role; it is a frontline position designed to provide urgent, compassionate intervention for individuals experiencing significant mental health distress in the community. Our goal is simple: to provide high-quality care at home and prevent unnecessary hospital admissions.
Working as part of a multi-disciplinary team of Nurses, Doctors, and Social Workers, you will:
* Deliver Crisis Support: Visit clients in their homes to provide emotional support, safety planning, and practical interventions during periods of acute distress.
* Rapid Assessment Support: Contribute to urgent 24/7 assessments triggered by the Urgent Mental Health Helpline and Liaison Psychiatry services.
* Monitor Wellbeing: Observe and report changes in a client's mental state, ensuring the wider clinical team can respond dynamically to risks.
* Empower Recovery: Work with clients and their families to develop coping strategies and facilitate a return to stability.
* The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
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* To be able to drive to community locations in a timely manner. The areas covered include Dover/Deal, Shepway and Ashford
* To work as a member of the Home Treatment and Rapid Response services.
* You will be working within the home treatment function, delivering support to patients and their families using evidence-based, profession-specific and general mental health knowledge, providing client centred, recovery-oriented principles and practice for individuals, families and carers referred to the service.
* You will also work within the Rapid Response function, contributing to assessments received 24/7 from the Urgent Mental Health Helpline, as well as undertaking gatekeeping assessments in the general hospitals and the community.
* To work in accordance with Trust and Crisis Resolution Home Treatment Team Policies and Procedures and the Care Programme Approach.
* To provide an alternative to inpatient admission treating clients in their home environment who are presenting in a crisis with significant distress.
Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
Check out our Canterbury site
Detailed job description and main responsibilities
* Contribute in the assessment of clients referred to Home Treatment and Rapid Response Team.
* To provide support to clients of Home Treatment and Rapid Response and their carers in relation to mental health care, daily living and social activities.
* To help maintain the social network by the use of a range of home treatment interventions.
Please refer to the attached job description for the full details on the responsibilities and person specification
Important Information:
In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.
Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.
Probation Period. New employees external to the trust are subject to a six-month probationary period.
To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.
Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.
Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.
Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter
The trust takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.
Use of AI when writing job applications
While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.
AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it's crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations.
Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refine any AI-generated text to ensure it effectively communicates your experience, skills, accomplishments, and aspirations, and demonstrates your suitability for the position.