Are you a confident and experienced Employee Relations professional ready to take on a challenging, rewarding role at the heart of public service?
We are seeking a dedicated Employee Relations (ER) Manager to lead the ER and Resolution function within a dynamic Public Sector orgainsation. This is a permanent opportunity, offering a hybrid working model and the chance to make a tangible impact on our workforce and community.
About the Role:
As ER Manager, you will oversee the delivery of a comprehensive, high-quality Employee Relations service. You’ll be responsible for managing a team and handling complex, high-volume casework – including disciplinary, grievance, performance, absence, and conduct issues – with a strong focus on outcomes that balance legal compliance, organisational risk, and employee wellbeing.
You’ll also play a pivotal role in ensuring our ER approach is proactive, consistent, and aligned with both organisational values and employment legislation.
Key Responsibilities:
* Lead, coach, and develop a team of ER & Resolution Advisors.
* Manage a caseload of complex and high-risk ER issues, including cases progressing to Employment Tribunal
* Provide expert advice to senior stakeholders across a diverse workforce
* Develop and implement ER policies, procedures, and training
* Act as the escalation point for sensitive and critical casework
* Ensure compliance with employment law and local government policy
About You:
* Proven experience managing a high volume and complex ER caseload
* Strong background in team leadership and development
* Experience handling ER issues in blue collar environments, including manual, frontline, and operational staff
* Sound understanding of employment law and best practice
* Comfortable working up to tribunal level
* Excellent interpersonal, negotiation, and influencing skills
* Public sector experience is welcomed but not essential – we value transferable expertise
What We Offer:
* Flexible hybrid working arrangements
* Opportunity to shape ER policy and culture across a large and varied workforce
* Supportive team environment and commitment to professional development
* The chance to contribute to vital public services in a respected local authority
If you’re an experienced ER professional who thrives in a fast-paced, complex environment and wants to make a real difference, we’d love to hear from you.
Apply today and take the next step in your ER career with us.