Overview
The Best Connection is recruiting a skilled and reliable Administrator to join a well-established meat production facility in East Grinstead. This is an excellent opportunity for an organised and customer-focused individual to support daily operations in a busy production environment.
Industry: Food Production
Hours
* Monday - Friday
* 8am to 4:30pm
* 1 hour lunch break
Pay
* £12.71 per hour, however there is flexibility depending on experience
Key Responsibilities of the Administrator
* Process customer orders and enter them accurately into the system
* Act as first point of contact for customer queries and complaints
* Coordinate with drivers regarding deliveries, returns, and rejected goods
* Ensure delivery paperwork and invoices are prepared and ready on time
* Handle incoming calls efficiently and professionally
* Resolve delivery issues and escalate to management where required
* Maintain accurate records, including filing, photocopying, and production documents
* Update online portals daily
* Support accounts with payment follow-ups when required
* Provide order and customer information to management as requested
* Assist managers with general administrative tasks, including typing, laminating, and filing
* Report customer issues or concerns promptly to the relevant manager
* Carry out additional administrative duties as required by management
Requirements
* Previous administrative experience preferred
* Computer literate with good knowledge of Word, Excel, and email
* Clear and confident communication skills
* Ability to work independently and manage workload effectively
* Professional telephone manner
* Strong attention to detail
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