Purpose of the Post Power Platform Consultant
Working as part of a small technical team and reporting to the Head of Digital Design and Delivery, this role is responsible for the design and implementation of solutions to provide operational efficiency using the Microsoft Power Platform.
The role will support the needs of Professional Services and student-facing teams across the University by delivering practical, value-driven automation that enhances operational efficiency, service quality and user experience.
The role will work closely with business stakeholders to co-design Power Platform based solutions, define requirements, and translate these into robust, scalable implementations.
This includes building workflows using Power Automate and integrating with other APIs or Microsoft tools to meet specific operational challenges across various professional services teams.
Additional responsibilities include supporting testing, providing expert advice regarding the Power Platform and ensuring solutions are delivered to a high standard in alignment with the University's strategic aims.
Key Tasks Power Platform Consultant
* Working with stakeholders to understand business processes and identify opportunities for automation and efficiency improvement.
* Translating business requirements into clear functional and technical designs.
* Designing and implementing automation solutions using the Microsoft Power Platform, with a particular focus on Power Automate.
* Building scalable workflows that integrate with Microsoft 365, SharePoint, Dynamics, and other internal or external systems using APIs and connectors.
* Supporting testing activities to ensure solutions meet functional requirements and quality expectations.
* Acting as a subject matter expert for the Microsoft Power Platform and advising on best practice use across the University.
* Undertaking such other duties within the scope of the post as may be requested by the line manager.
* Creating reusable Power Platform documentation and components such as playbooks and blueprints.
Other Duties Power Platform Consultant
* The role is expected to take a structured and proactive approach to their work, balancing immediate priorities with longer-term planning for change initiatives. This includes effective time and resource management.
Knowledge, Education, Qualifications and Training Power Platform Consultant
Experience designing and implementing enterprise Power Platform solutions that deliver either productivity enhancements or user experience improvements in multiple organisations using
Power Automate and other technologies.
Relevant and recent Power Platform or RPA related qualifications and/or certifications.
Skills and Abilities Power Platform Consultant
Demonstrable skills designing and implementing automation using Power Automate to improve operational processes.
Demonstrable skills working with data from repositories such as SharePoint, Microsoft Dynamics and the Dataverse.
Hands on ability to create solutions using Power Platform connectors, Microsoft Graph and Rest APIs.
Strong ability to communicate and translate complex technical concepts into simple language for both technical and non-technical stakeholders.
Ability to write clear, technical and non-technical documentation and creating training materials to support solution delivery and knowledge sharing.
Over 3 years experience developing, testing and supporting process automation in enterprise environments.
Experience managing Power Platform using the Admin Centre to predict and optimise the cost of automation.
Experience gathering requirements, running workshops and translating business needs into technical specifications.
Experience coaching or supporting colleagues on new technical capabilities.
Experience working within the software development lifecycle including awareness of ITIL and Agile development methodologies and frameworks.