Job Description
Join Our Team as a Restaurant General Manager!
Welcome to KFC! Home of the real ones. Since 1939, we’ve been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and a fresh approach to work. We come together to build a community while serving our iconic chicken to those around us.
At KFC, ambition flourishes, careers thrive, and potential knows no bounds. Our doors are open, and they can lead you anywhere. If you join our team, we ask just one thing: be yourself. Because that’s what makes us, us!
Excited? Here’s what you need to know about the role:
About the Role
As our Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.
Your Responsibilities
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Lead with Purpose: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
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Build an Inspiring Team: Train, coach, and motivate your people to not just meet standards but raise them.
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Achieve Targets: Own your KPIs and push the team to deliver every shift, every day.
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Maintain Operations: Stay on top of admin tasks — rosters, stock, reporting — to ensure smooth behind-the-scenes operations.
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Create Unforgettable Experiences: Turn first-timers into regulars by crafting memorable moments.
What We’re Looking For
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Proven Leadership: You’ve managed teams before and know how to bring out the best in people.
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People Skills: You build strong teams, handle tough conversations, and foster a culture where everyone feels valued.
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Operational Excellence: You know how to keep operations efficient, clean, and compliant — even in chaos.
Keeping It Real
At KFC, we don’t just hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to contribute, and we encourage you to share your perspective. Everyone is welcome here, regardless of background or future aspirations. We’ll invest in your potential and give you the freedom to be yourself.
What’s in It for You?
We offer benefits that make your life a little easier because we understand the juggle is real:
* Pay rate: £38,000 - £42,000
* Quarterly BONUS that rewards your hustle
* Extra holiday – more time to recharge
* Life assurance – we’ve got you covered
* Free chicken & chips every shift
* 25% staff discount
* Gym discounts to keep you moving
* 200+ high street perks & cashback
* Wellbeing support that actually helps
KFC for Everyone
Whoever you are and wherever you’re from, KFC is a place where you can bring your authentic self to work. We support you in being you, whether you’re already part of our team or looking to join us.
We promise that every applicant will have an equal opportunity to work here, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We encourage applications from underrepresented groups in all industries.
If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.
Ready to Join Us?
If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.
#LifeatKFC