Join to apply for the Funeral Service Operative role at Jeroen den Hartog Photography & Image Processing
Position: Funeral Service Operative
Location: Erdington - Birmingham, E F Edwards Funeral Directors
Job Type: Full-Time, Permanent - working a rotational shift pattern: 6am - 2pm, 8am - 4pm & 2pm - 10pm
Salary: £25,652 per annum + 15% Shift Allowance
We"re looking for a compassionate and reliable individual to join our team at E F Edwards Funeral Directors, Erdington as a Funeral Service Operative. This role offers the chance to support families at one of life"s most sensitive moments, playing a key part in delivering respectful, meaningful services that truly make a difference.
About the role
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
You"ll support every stage of the funeral process - from preparing vehicles and venues to assisting with ceremonial duties and family interactions. This is a physically active, hands-on role that requires empathy, reliability, and a calm, respectful presence. As a representative of both your local branch and the wider Dignity Group, you"ll help maintain our trusted presence in the community.
Key Responsibilities
* Drive and operate specialist vehicles (including hearses and limousines)
* Set up venues and carry out ceremonial duties, including coffin bearing
* Maintain funeral vehicles and equipment to high standards
* Participate in an out-of-hours on-call rota (including nights/weekends) to support families
* Bring the deceased into our care from the place of death - including private homes, hospitals, hospices, or public spaces - under varying circumstances
* Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
* Support with chapel visits and interactions with families in a calm and respectful manner
* Carry out all duties involving the deceased with the utmost care and professionalism
About You / What we are looking for
* Demonstrates empathy, professionalism, and composure under pressure
* Has a respectful, caring approach when supporting both colleagues and families
* Is physically capable of manual handling tasks, including lifting and carrying
* Is comfortable working in direct contact with the deceased in a variety of conditions
* Is reliable, flexible, and able to work outside standard hours when needed
* Takes pride in presenting themselves in a professional and dignified manner
* Holds a Full UK Driving Licence (essential)
No previous funeral experience is necessary - full training, uniform, and support will be provided.
What We Offer
* A fulfilling and meaningful role supporting families in your community
* Full training and personal development opportunities
* 30 - 33 days annual leave, inclusive of bank holidays
* Uniform and all necessary equipment provided
* Company pension and life assurance
* Access to an employee assistance programme for wellbeing support
* Annual company bonus
What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK"s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
FCA Statement: We"re regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion: We know that diverse teams make better decisions, etc. If you need any accessibility support, please let us know.
We reserve the right to close or extend the closing dates for positions depending on application numbers; early application is encouraged.
#J-18808-Ljbffr