Reporting to the Head of Product Specification, you will be responsible for managing the development and specification of both new and existing Commercial products. You will play a key role in shaping product development, ensuring robust specifications are in place to support operational delivery and commercial success.
Support Senior Product Specification Managers across the product landscape with development activities.
- Act as a subject matter expert in defining business specifications for new products and services.
- Lead the specification of business services for both replacement solutions and new offerings.
- Develop and define customer and commercial specifications, both internal and external.
- Analyse functional areas impacted by product changes and identify business opportunities and associated costs.
- Deliver future-state documentation, including assumptions, role impact reviews, and business cases.
- Collaborate with business teams to ensure structured delivery of product improvements and maintain a comprehensive set of specification designs.
Are you a confident and organised leader with strong stakeholder engagement skills and the ability to operate at a senior level?
Do you bring analytical expertise and a background in transformation? If so, we would love to hear from you.
* Proven experience operating at a senior level in strategic business management.
* Strong analytical and numerical skills to evaluate options and determine solutions.
* Knowledge of International mail industry innovations and benchmarking practices.
* Excellent stakeholder management and relationship-building capabilities.
Desirable Experience
* Extensive experience in mail operations or similar complex, distributed environments (e.g., logistics, utilities, manufacturing).
* Demonstrated success in managing end-to-end product design within Royal Mail or comparable logistics organisations.
Royal Mail is something special, a well-loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Job Details
Reference: 328201
Position: Product Specification Manager
Salary: Competitive salary, plus £3700 cash equivalent to car allowance, Full Family Healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays, company pension scheme with highly competitive contribution rates
Type: Fixed Term for 13 months, Full time
Location: Hybrid role, attend London Farringdon office 2-3 days/week, flexible as per business needs
Additional Benefits: Enhanced maternity, paternity, adoption, shared parental leave, discounts and offers, supportive sick pay, wellbeing services, available only to permanent employees
Next Steps
The next stage will be a virtual interview with competency-based and role-specific questions, scheduled for early September.
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