Blue Arrow are recruiting for an experienced Housekeeping Supervisor.
Working in a country hotel located in the south Solihull area, your duties will include:
* Plan and supervise daily activities and shifts for the housekeeping team.
* Train, motivate, and develop housekeeping staff on cleaning techniques and organizational policies.
* Monitor staff performance and provide feedback, resolving any issues that arise.
* Thoroughly clean rooms, change bedding, replenish consumables
* Room turnaround is 30 minutes per room
* Inspect guest rooms, public areas, and other designated spaces to ensure high standards of cleanliness and tidiness.
* Monitor the quality of work performed by housekeeping assistants.
* Manage and maintain an adequate stock of linens, towels, toiletries, and cleaning supplies.
* Order and replenish cleaning products and other necessary items.
* Ensure the adherence to all relevant health, safety, and sanitation regulations and protocols.
* Respond to customer complaints and special requests, ensuring high levels of guest satisfaction.
* Liaise with other departments, such as maintenance and the front desk, to address issues and coordinate services.
Required Skills and Qualifications
* Previous supervisory or managerial experience in housekeeping.
* Strong leadership, organizational, and time management skills.
* Excellent communication and interpersonal abilities.
* A thorough understanding of cleaning procedures, equipment, and safety standards.
* Familiarity with budget and inventory management.
* Flexibility to work evenings, weekends, and holidays as needed.
Salary dependent on experience
Hours of work
5 out of 7 days including weekends
Due to the location of the site, access to own transport is preferable
Click APPLY to submit your CV
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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