Relationship Banker - Worcester, MA area, Shrewsbury
Client: Bank of America
Location: Shrewsbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
7ed81ba92818
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATMs. Key responsibilities include accurately processing cash transactions and having in-depth conversations to understand clients' financial and life priorities, connecting them to suitable solutions.
Responsibilities include:
* Executing the bank's risk culture and striving for operational excellence
* Building relationships to meet financial needs
* Following established processes and adhering to laws and regulations
* Growing business knowledge and network through partnerships
* Managing traffic, appointments, and outbound calls
* Driving the client experience
* Managing cash responsibilities
Required Qualifications:
* Enthusiastic, motivated self-starter with a strong work ethic
* Effective collaborator and relationship builder
* Passionate about improving clients’ financial lives
* Confident in identifying solutions and engaging clients
* Effective communicator and adaptable to new technologies
* Capable of educating clients on self-service banking
* Strong problem-solving skills
* Adherence to processes and regulations
* Time management skills
* Flexible to work weekends and extended hours
Desired Qualifications:
* Experience in financial services and product knowledge
* Sales experience with goals in a salary plus incentive environment
* Cash handling experience
* Bachelor's or relevant Associate’s Degree
Skills:
* Adaptability
* Business Acumen
* Customer and Client Focus
* Effective Communication
* Problem Solving
* Account and Relationship Management
* Client Solutions Advisory
* Business Development and Pipeline Management
* Prospecting and Referral Management
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
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