1. Great opportunity to expand on your experience, skills and knowledge
2. Previous customer service or client facing experience required
About Our Client
This opportunity comes from a large organisation with a global presence. They are renowned for their commitment to innovation and quality, with a diverse and vibrant team operating from their Didcot office.
Job Description
Key responsibilities of the Temporary Customer Support Officer include:
3. Facilitate effective communication between the company and its customers.
4. Handle customer enquiries, complaints, and feedback professionally and efficiently.
5. Liaise with internal departments to ensure customer needs are met.
6. Maintain customer records and ensure the accuracy of information.
7. Contribute to the development of customer service procedures and standards.
8. Assist in the preparation of reports on customer interactions.
9. Participate in regular team meetings and contribute to the overall goals of the department.
The Successful Applicant
The successful Temporary Customer Support Officer will have:
10. Excellent customer service skills, with a strong focus on resolving issues efficiently.
11. Strong communication skills, both written and verbal.
12. The ability to work well in a team and contribute to its success.
13. Good organisational and multitasking skills, with an eye for detail.
14. Be driven, self-motivated, resilient and confident.
15. Have the ability to work in fast-paced, high-pressure environments.
16. Strong IT skills is highly desirable.
What's on Offer
Benefits include:
17. A competitive hourly rate
18. Immediate start
19. Hybrid remote working
20. A rewarding work environment
21. Opportunities to make a positive impact in the community
22. An inclusive and supportive company culture
23. Holiday pay