About the Role:
We are currently seeking an experienced Window and Door Service Engineer. This field-based position involves attending customers’ homes throughout Wiltshire to diagnose and carry out remedial repairs on a wide range of glazing products.
As a key member of our service team, you will be responsible for ensuring a high standard of workmanship and customer satisfaction while resolving issues with windows, doors, locks, hinges, and associated glazing components.
Key Responsibilities:
Attend customer sites to assess and complete repairs on faulty glazing products (including uPVC, aluminiumwindows and doors).
Diagnose faults accurately and carry out repairs efficiently and professionally.
Adjust and replace hardware components such as locks, handles, hinges, seals, and glazing units.
Maintain accurate records of work completed and parts used.
Communicate clearly and respectfully with customers, providing excellent customer service.
Adhere to all health and safety regulations and company procedures.
Requirements
Proven experience in a similar role within the window and door industry.
Strong knowledge of glazing systems, repair methods, and installation standards.
Excellent fault-finding and problem-solving skills.
Full UK driving licence (clean preferred).
Ability to work independently and manage your own workload