We're looking for a highly organised and customer-focused Sales & Marketing Administrator to support our home sales team. This is a varied and engaging role where no two days are the same. You'll play a key part in delivering a smooth and positive home-buying experience – supporting customers, coordinating activity across the team, and contributing to market research, marketing activity and performance reporting. It's a great opportunity for someone who enjoys working across different tasks, spotting insights in data, and being part of a team focused on delivering great outcomes.
Who this role might suit – This role could be a great fit if you’re currently working in an administrative, sales support or customer-focused role and are looking to broaden your experience. It may also appeal to someone with exposure to marketing, data, reporting or market research who enjoys variety and wants to build a more rounded skill set. If you’re someone who communicates confidently, thrives on being organised, pays close attention to detail and enjoys juggling different priorities, you’ll find plenty of opportunity to grow and develop in this role.
What you’ll be doing – You’ll be at the heart of our sales operation, supporting colleagues and customers at every stage of the journey. You’ll:
* Act as a first point of contact for customer enquiries, providing clear, timely and professional support
* Coordinate diaries, meetings and appointments for the sales team
* Support the delivery of sales campaigns and marketing activity
* Carry out market research to help inform sales and marketing approaches
* Maintain accurate records of reservations, exchanges and completions
* Update and manage CRM systems, ensuring data is accurate and up to date
* Prepare reports, presentations and insights to support decision‑making
* Work closely with internal teams, solicitors and external partners to keep sales progressing smoothly
* Support compliance and governance requirements, ensuring records are audit‑ready
You’ll bring
* Excellent communication skills and confidence working with a range of people
* Strong attention to detail and pride in producing accurate work
* A flexible approach and ability to adapt to changing priorities
* Experience in an administrative or customer‑facing role
* Confidence managing data and systems (CRM experience would be beneficial)
* A proactive mindset and willingness to take ownership of your work
* A collaborative approach and desire to support the wider team
Experience in property sales, housebuilding or conveyancing would be beneficial, but it’s not essential.
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