Housing Host Location: Lilleshall National Sports Centre, TF10 9AT Salary : Paying up to £12.21 per hour depending on skills and experience Schedule : Casual/Part-time – 2 x 6-hour shifts, 2.30pm – 8.30pm, Monday to Sunday (depending on business needs) Ready to impact a better future? As a Housing Host in our Lilleshall team, you’ll create a welcoming experience for guests staying at the main house, ensuring they enjoy exceptional service and comfort during their visit. This role is all about making a positive impact on our guests’ stay. You’ll help deliver a seamless check-in process and provide attentive dining service, contributing to an environment where every guest feels valued and cared for. What You’ll Do As a Housing Host You’ll be entrusted to: Welcome and check in guests at the main house reception desk Host and serve evening dining service for up to 29 rooms from a pre-selected menu Act as the main point of contact for guest enquiries Ensure dining areas are prepared and maintained to a high standard Collaborate with colleagues to deliver outstanding customer service Does this sound like you? You’ll be a great fit for this role if you have: Level 2 Food Safety (desirable) Previous experience in a customer-facing environment (preferable) Strong communication skills and a friendly, professional approach Basic computer literacy Ability to work flexibly across evenings and weekends Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What We Offer Free gym membership: Free gym membership for yourself and a member of the family. Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities - Kids parties, holiday club, swimming lessons etc. Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate. Google Chrome is the preferred browser to access Serco careers website*