Overview
Join to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services.
Location: Various sites in the United Kingdom.
Responsibilities
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
* Operations: Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, familiarising oneself with changes and suggesting amendments to improve service.
* Be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties. The Customer also requires a CCTV PSS SIA Licence. Additional contractually required courses may apply.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
* Training: Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop knowledge through continual professional development.
* Ensure you renew your licence 16 weeks before expiry.
* Security and Health & Safety: Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
* Stay alert to threats or changes within the work environment to reduce disruption, loss or damage.
* Maintain professional conduct in challenging situations and with customers.
* Complete an accurate, detailed notebook entry after any incident for use in the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA License
* SC Clearance desirable
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer: virtual GP, Salary Finance, Choices flexible benefits platform (dental insurance, dining cards, buying technology, etc.), MiDeals discounts, cycle-to-work, life cover, save-as-you-earn, Mitie Matching Share Plan, and Mitie Stars recognition with cash prizes.
Equity & Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally and we are the UK’s leading facilities management and professional services company.
Join our Mitie Team
Together our diversity makes us stronger.
Apply Now
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