Overview
A Vacancy at Lancashire Teaching Hospitals NHS Foundation Trust.
Responsibilities
* To undertake the day to day supervision of the booking and scheduling staff members including Colposcopy support secretaries, providing an efficient and high quality booking and scheduling service to support the Directorate.
* Ensure cover throughout the operating hours of both teams; 08:00 – 20:00 reception desk and 08:00 – 17:00 admin office.
* Provide a comprehensive and proactive administration service ensuring high quality and professional delivery of administration services to clinicians throughout the Women’s & Children’s Division.
* Provide line management and leadership to the admin teams and support their development ensuring a business and service focused approach. Ensure staff are supported and working to their full potential and provide development opportunities.
* All overseas qualifications must be proved comparable to UK standards through ENIC.
* We seek an experienced individual who has a proven ability to undertake operational supervision of teams of staff and to demonstrate effective leadership, organisational and communication skills.
* You will be someone who can effectively switch between tasks, supervise teams across a broad range of services and have a proactive approach to motivating teams through continuous support, mentoring and training.
* You will be skilled in staying calm under pressured circumstances, have a solution focused approach and be an excellent team player who is able to go above and beyond to support staff and patients within our service and in the wider trust.
* Responsibilities include maintaining a key link between outpatient/inpatient teams and the admin team; liaising with other disciplines and departments to provide an effective exchange of information for the benefit of patients; maintaining good relationships and communication with all disciplines of staff within the Trust and relevant external agencies; supervising and training staff to ensure day to day services are provided within your area of responsibility.
About us and development
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Duties to include but not be limited to
* Provide a key link between outpatient/inpatient teams and admin team.
* Liaise with other disciplines and departments, both internal and external to provide an effective exchange of information for the benefit of patients.
* Maintain good relationships, communicating with all disciplines of staff within the Trust and relevant external agencies.
* Responsible for the supervision and training of staff within the department to ensure that day to day all services can be provided within your area of responsibility.
This advert closes on Wednesday 17 Sep 2025
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