What You Will Do Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients. The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering Newcastle to Scotland, requiring frequent travel within these areas to ensure effective coverage for the business. What We Offer Competitive salary and bonus plan Paid holidays and sick pay Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts Extensive training opportunities Collaborative team environment Career development ladders Zero Harm safety policy Access to business resource groups Company vehicle How You Will Do It Act as the lead point of contact for all customer account management matters Build and nurture strong, long-lasting client relationships Provide design and application advice to customers, promoting energy-efficient solutions Work closely with customers to negotiate contracts/projects and close agreements to maximise profits Identify new business opportunities with existing clients and areas of improvement to meet sales targets Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) Proactively introduce our product portfolio, offering installation requirements, features, and benefits Deliver presentations on product features and benefits, CPDs, and legislation requirements What We Look For At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred) Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts Understanding of current legislation Experience presenting via PowerPoint and providing system training Technical competence in system design Ability to multitask client requests efficiently Strong verbal and written communication skills High level of initiative and personal organisation IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook Enthusiastic, structured, methodical, and self-motivated Collaborative and supportive approach towards the team and clients Innovative mindset to support product launches and promotions LI-JB3 LI-Hybrid