Summary and Qualifications:
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
Hybrid role. Must be able to meet in one of the 4 Hubs which include Solihull. Munich. Madrid and Amsterdam
.
Role Purpo
seAs a member of the People Solutions team for MVH, you act as a project manager and configurator for system enhancements and configurations for Workda
y.You are an expert in people-related processes including job applications, requisitions, recruiting, hiring, onboarding, job changes, timekeeping, compensation changes, and termination
s.You collaborate closely with business leaders and P&O Business Partners to understand business requirements and translate how those requirements are captured within Workda
**y.
Essential Responsibilities and Tas**
* ks:Live and exemplify the Five Principles of Mars, Inc. within self and te
* am.Perform tier 2 and tier 3 support for the Workday platform, solving issues with a predefined SLA in ServiceNow or other work management systems. Confer with business unit stakeholders, People Systems, BU Support & Continuous Improvement, and MVH users to identify problems within the application, replicate them, and troubleshoot for root cause – resolving the issue or escalating as need
* ed.Guide Tier 4 AMS system-related process enhancements and bug fixes including conducting surveys and/or focus groups to get assessment of assigned segments processes and needed enhancements, assessing the systems to determine if they are configured in a way that meets business requirements, and documenting/delivering requirements to Tier 4 AMS gr
* oupCollaborate with P&O leaders and P&O Business Partner(s) to determine/prioritize the fixes and enhancements, partnering across Business Solutions team and with People Systems to create roadmap for enhancements and system chang
* es.Configure and smoke test enhancements/fixes based on design specifications as discussed with the business. For complex configurations, partner with Systems team to communicate requirements and test configuration set
* up.Coordinate with segment HR to identify additional testers as needed and partner with other Solutions Analysts to continuously identify opportunities to consolidate or standardize processes, approvals, and workflo
* ws.Maintains technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, e
* tc.Guide Tier 4 AMS system-related process enhancements and bug fixes including conducting surveys and/or focus groups to get assessment of assigned segments processes and needed enhancements, assessing the systems to determine if they are configured in a way that meets business requirements, and documenting/delivering requirements to Tier 4 AMS gr
* oupSupport training and communications development and delivery as needed. Work with P&O leaders, P&O Business Partners, and BU Support & Continuous Improvement to determine any additional training and/or communications that are needed. Partner with BU Support & Continuous Improvement to develop and/or adapt training content to ensure applicability and deliver to assigned segment. Support the delivery of training by facilitating classes and/or conducting train-the-trainer sessions with other segment P&O team memb
* ersSupport general system enhancements and bug fixes, partner with BU Support & Continuous Improvement and People Systems teams on any testing needed for scheduled system upgrades and participate in the planning and development of future products and projec
* ts.Other job duties as assign
**ed.
Special Working Conditi**
* ons:Hybrid role. Must be able to meet in one of the 4 Hubs which include Solihull. Munich. Madrid and Amster
* dam.Ability to work at a computer for long periods of t
* ime.Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this
* job.Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficien
* tly.Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variab
* les.Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pou
* nds.Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipm
* ent.The noise level in the work environment is normally moder
* ate.Environment where pets are pres
**ent.
Experience, Education and/or Trai**
* ning:Must have experience of Payroll, Time and Absence in workday. Ideally Quali
* fied.3+ years' Workday system administration/maintenance experi
* ence.Experience gathering data requirements and documentation with basic understanding of business process map
* ping.Strong understanding of HR practices and procedures as well as an understanding of how those translate into systems. Ability to maintain a high level of integrity and maintain confidentiality internally and externally with HR
* data.Strong computer skills and ability to work at a computer for long periods of
* timeRequired Ability to build consensus with other team members and stakeholders, and strong communication s
* killsBachelor's Degree is required in Human Resources, Information Service/Technology, Business Administration, or related discip
* line.Minimum of 5 years' experience in Human Resources including experience with the design, implementation, and support of HR Information Sys
* tems.Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficie
* ntly.Ability to carry out instructions furnished in written, oral or diagram form and to solve problems involving several varia
* bles.Preferred: Ability to demonstrate excellent analytical, design, problem-solving, critical thinking, and organization sk
* ills.Preferred: Ability to clearly translate technical jargon to non-technical audiences, and vice-v
* ersa.Preferred: Strong presentation s
* killsPreferred: Health care background (veterinary or human healthcare, pharmaceutical, e
**tc.).
What We Offer – The Good S**
* tuff: Competitive salary with paid time off & holidays so you can spend time with the people you
* love.Medical, dental, and vision insurance for you and your loved
* ones.Fertility and family-building assis
* tance.Paid Parental
* leave.Practice Paid Basic Life Insu
* rance.Practice Paid Short- and Long-Term Disab
* ility.Competitive referral program – join our team, bring your friends, and get
* paid.Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company
* match.Commuter Ben
* efits.Legal
* Plan.Health Savings Account & Flexible Spending Ac
* count.Mental health support and reso
* urces.Paid Volunte
* ering.Optimum Wellness Plans for up to three
* pets.Continuing Education allowance & MED hours for eligible posi
* tions.Student Debt Relief (for full-time
* DVMs).A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much
more.