Payouts Administrator
Southampton (hybrid – one or two days a week in the office)
£28,000 to £32,500 plus fantastic bonus and benefits
Our client is the subsidiary of a niche banking group and specialises in the provision of Invoice Finance and Asset Finance.
Due to growth they are looking for a Payouts Administrator. Working in a fast-paced, highly motivated team, you will provide support across processing areas of the Customer journey. From documentation through to pay-out ensuring that policies and procedures are followed in line with an agreed quality assurance and accreditation framework, in a timely manner to ensure service levels are achieved across the customer journey. Through effective collaboration and communication with colleagues.
As a member of the new business administration team. You will support the delivery of our service excellence commitments by providing but not limited to, the following:
* Ensure all objectives and KPI’s are achieved or succeeded
* Being a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework
* Managing the administrative life cycle of proposals from receipt of enquiry through to completion and pay-out in line with departmental procedures
* Collating all relevant information to assist with the completion of new business proposals in line with policies and procedures;
* Produce financial documentation required for customer signature
* Review new business files and progress agreements to pay-out, ensuring that they have been processed in line with policies and procedures
* Ensure that agreements are uploaded accurately to the Lease Administration System
* Ensure quality work is completed inline with the expected departmental standards
* Ensure a customer first activity is delivered across all multiple customer propositions
* Participate and contribute to learning varied process in line with current procedures
In the first instance please send your CV in confidence