Job Description
We are currently looking to recruit an Assistant Service Manager with first class customer service skills.
Working hours are Monday to Friday 8am to 6pm, and Saturdays on a rota basis. OTE up to £40,000 plus benefits including a company car.
In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role and Responsibilities
* To ensure the efficient and profitable operation of the Service department
* To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
* To ensure that all manufacturers policies and procedure are adhered
* Assist with planning, forecasting and delivering sales targets
* Managing and development of the team
* Growing workshop utilisation and efficiency
* Exceeding customer satisfaction
* Managing the smooth running and day to day activity of the Service Department
You will need to be hands on in your approach to help support the Service Manager in driving the department forward, ensuring targets are met and budgets are managed. You will also be versed in all aspects of the Service Department.
The ideal candidate will have previously worked as a S...