Locality Manager – Adults
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Job Summary
As a Supported Living Locality Manager, you will be responsible for overseeing and managing the operations of supported living services and or respite within a specific locality. Your role is to ensure the effective delivery of person-centered support to individuals with disabilities or special needs, promoting their independence and well-being. You will lead a team of staff members, coordinate service provision, and maintain positive relationships with clients, their families, and external stakeholders.
Key Responsibilities
* Provide strong leadership and management to a team of support staff, ensuring a positive and inclusive work environment.
* Set performance goals and provide guidance and support to staff members, promoting their professional development.
* Oversee recruitment, training, and performance management of staff.
* Ensure the effective delivery of person-centred support services to individuals with disabilities or special needs.
* Develop and implement care plans in collaboration with clients, their families, and support staff.
* Monitor service delivery, quality of care, and client outcomes, making necessary adjustments as required.
* Ensure compliance with relevant regulations, policies, and standards.
* Build positive relationships with clients, their families, and advocates, promoting their involvement in decision‑making processes.
* Advocate for clients’ rights, ensuring their needs and preferences are respected and met.
* Address any concerns or complaints raised by clients or their families, taking appropriate steps to resolve them.
* Collaborate with external stakeholders, such as local authorities, healthcare professionals, and community organisations, to enhance service provision and address clients’ needs.
* Participate in meetings, forums, and networks relevant to supported living services.
* Foster positive relationships with external partners and maintain a good reputation in the community.
* Manage the budget allocated to the supported living services, ensuring effective utilisation of resources.
* Monitor expenditure, identify cost‑saving opportunities, and maintain financial records.
* Identify and secure additional funding sources to enhance service provision, if applicable.
* Implement quality assurance processes and monitor compliance with relevant regulations and standards.
* Conduct audits, inspections, and assessments to ensure service quality and adherence to policies and procedures.
* Address any identified gaps or areas for improvement, taking corrective actions as necessary.
Qualifications and Skills
* Level 5 Diploma or equivalent in a relevant field such as social work, psychology, or healthcare administration.
* Proven experience in managing supported living services or a similar role within the social care sector.
* Strong leadership and management skills, with the ability to motivate and inspire a team.
* Excellent communication and interpersonal skills, with the ability to engage with clients, families, and external stakeholders.
* Knowledge of disability rights and person‑centred approaches to support.
* Understanding of relevant regulations and standards in the social care sector.
* Financial management skills, including budget planning and monitoring.
* Ability to work collaboratively and build relationships with diverse stakeholders.
* Strong problem‑solving and decision‑making skills.
* Compassion, empathy, and a commitment to promoting independence and well‑being for individuals with disabilities or special needs.
Principle Support Ltd’s equality policy covers all employees, or potential employees, and embraces the principle that all people shall be treated equally regardless of age, disability, gender, marriage or civil partnership, pregnancy, race, religion or belief, or sexual orientation.
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