Overview
Join to apply for the Customer Assistant - Fashion, Home & Beauty - Colliers Wood role at Marks and Spencer
Sunday: 09:00 - 18:00 Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
* Build expert product knowledge to sell and recommend our products and services.
* Utilise digital tools and in-store devices to enhance the customer experience and ensure customers get the products they want when they need them.
Key Capabilities
* High levels of customer service
* Strong attention to detail and commitment to delivering excellent work
* Open to feedback and able to act on it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by listening
* Good level of digital capability
Qualifications & Expectations
We are looking for passionate and fashion-forward individuals who are excited to dress the nation and deliver a great shopping experience for our customers. As the face of the business, you will be the voice of our customers helping us to continually improve and champion our products.
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
We are committed to an inclusive workplace and welcome applicants from all backgrounds. If you require reasonable adjustments to the recruitment process, please let us know so we can provide a fair and transparent assessment.
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