Full time – Permanent, 40hrs per week, Monday to Friday
Including a company vehicle and fuel card or a £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers while their claims are being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. As of May 2021, Mears supported over 19,000 service users across these regions. We work in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness, increase social and affordable housing, and create specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Welfare Support Officer to join our team. This position is dedicated to supporting asylum seekers through their right to work and asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, empathetic, and a people person. Every day presents new challenges and opportunities, making this a rewarding role.
As a Welfare Support Officer, your main duties will include supporting service users at various stages of their asylum application, addressing safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing, and maintaining accurate records for Home Office audits. Maintaining professional boundaries and resilience is essential to deliver a high-quality service tailored to the needs of our service users.
Role Criteria:
* Experience working with vulnerable and diverse client groups
* Understanding of safeguarding procedures
* Ability to identify individual and family needs and support packages to promote independence
* Experience with mental health and challenging behaviour
* Effective communication skills with colleagues, authorities, and service users
* Experience with record keeping and risk assessments
* Ability to work independently
* Resilience
* Supportive, trustworthy, approachable, and empathetic nature
* Flexibility and willingness to travel
* Full UK driving license
Note: All roles require entitlement to work in the UK; Mears does not offer visa sponsorship. A DBS & BPSS check and Security Clearance will be part of the recruitment process, requiring relevant identification, references, a valid passport, and proof of UK residence over the past 5 years. To drive a Mears vehicle, candidates must be over 21, have held their license for over 3 months, and have less than 9 points.
Benefits:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Discounts through Mears Rewards
* Family-friendly policies
* Company vehicle and fuel card
* Access to EAP Counselling
Apply below or contact Beth Dunford for further discussion. We support you throughout the application process.
At Mears Group, we are committed to diversity and inclusion, are a Disability Confident employer, and support the Armed Forces Covenant, having achieved the Gold Award in the Defence Employer Recognition Scheme. We also support veterans transitioning into civilian careers through the Career Transition Partnership.
We promote social mobility and invite applicants to optionally share background information to help us understand diverse experiences, using the Social Mobility Index to improve opportunities for all. These questions are optional and do not affect your application.
About Us
We are the people behind the smile! At Mears, we seek individuals who share our vision and values—making a positive difference to the communities we serve by improving homes, communities, and lives. We are proud of our business and the opportunities we offer across the UK. Our core values are Customer Focus, Innovation, Teamwork, and Responsibility.
#J-18808-Ljbffr